Eureka Forbes — Water filter invispire

Addala

from Akola, Maharashtra

Address:	530045
Website:	Www.eurekaforbes.com

I purchased a water filter 21 december 2015 and it stopped working ten days ago. On complaint and repeated follow up the technician visited and promised to come back to repair.

No one contacted me and on my contact i was told that there is no spare. So what i am supposed to do with something not working.
Either you get me the replacement or get it repaired immediately. It stopped working in two months and your staff is not ready to repair.

It needs immediate attention
Prabhakar addala
Mobile [protected]/[protected]

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Prabhakar,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

Addala

from Akola, Maharashtra

It is past 12 days and the filter was not repaired. I was calling their office Srinivas reddy [protected] no response either it is busy or he does not lift.
We are suffering after buying this piece which stopped working after two months . They do not care about the customer.

Addala

from Akola, Maharashtra

Thanks it is resolved yesterday

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Prabhakar,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

Addala

from Akola, Maharashtra

Thanks