[Resolved] Eureka Forbes — water filter not working-complained several times

Jyothish Kumar

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I took AMC in Oct 2014 for 2 years and paid ~Rs. 9500/-. That time the technician told there will be 4 yearly services and if there is any complaint, they would attend with in 24 hrs. Once they changed all the filters in Oct/Nov.14. Since then there is leakage of water and I am very much fed up with these bloody people, neither they are calling back nor they are sending anybody to rectify this issue. Now its switch does not come in automode and the tap is totally burst. Nobody is there to hear my concern. I want my money back and I will call some good technician from outside to rectify it. Eureka forbes are cheaters. Don't believe them. I will not suggest anybody to buy their product. Govt should take a stern action against them. Comp No. 80851436 dt.[protected]I reminded them 4 times after that).

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Aug 8, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Jyothish Kumar, we are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team