[Resolved] Eureka Forbes — Water filter service | |||
Hi Team, I want to register the complain against eureka forbes water filter service, when ever we have problem with filter we used to raise complain with helpline : [protected] they will register complain which need to be address in max 2 working days. but we not getting response more then 5 day's also, having service amc contract it totally waste when we not getting service in time, having non working filter water not health to drink we buying water from out side. now we want to compensation form eureka forbes water filter service for complete payment or extending the AMC for more 2 year pay for water which we buying out side since complaint as been raised with helpline I got only two complain no, helpdesk team refuse to give all my complain number, saying they not able to find on system, which is really strange answer ISO certified company should as records minimum 5 year of data record [protected] MAR this is created saying as escalated ticket but no progress [protected] MAR contract receipt no : 23584217 register mobile : [protected] / [protected] request you to help me on this and hope this will give good lesson to eureka forbes service company... Was this information helpful? | |||
May 25, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Eureka Forbes Customer Care's response Hi Suriyas, We have received feedback from our service team that your issue has been resolved. Regards, Eureka Forbes Team | |||
 3 Comments | |||
Comments
Hello Eureka Forbes team,
Kindly share the document of AMC extension or pay complete amount
Beeing the platinum customer we getting such a bad service response
Hope you have seen my message agenst such bad service response
Thanks
Suriya
Kindly share the document of AMC extension or pay complete amount
Beeing the platinum customer we getting such a bad service response
Hope you have seen my message agenst such bad service response
Thanks
Suriya
Hi Team,
I need to compensation on this case, how come this marked as resolved, this is not write way for having AMC and that to for platinum customer Eureka Forbes respond on there own time, and after raising consumer complain how soon they addressing the issue, is this way to get the service from Eureka Forbes.
why they have help desk to raise the complain and that complain getting close without resolving the issue, , and we need to follow up with them every day to address the issue, this is not AMC service in this case and no system standard eureka Forbes following ...
I have given my feedback on team and they said they will get back to me on weeks’ time, but again same they keep quit,
I want the compensation on this delay on service what
now we want to compensation form eureka Forbes water filter service for complete payment or extending the AMC for more 2 year
Suriya
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I need to compensation on this case, how come this marked as resolved, this is not write way for having AMC and that to for platinum customer Eureka Forbes respond on there own time, and after raising consumer complain how soon they addressing the issue, is this way to get the service from Eureka Forbes.
why they have help desk to raise the complain and that complain getting close without resolving the issue, , and we need to follow up with them every day to address the issue, this is not AMC service in this case and no system standard eureka Forbes following ...
I have given my feedback on team and they said they will get back to me on weeks’ time, but again same they keep quit,
I want the compensation on this delay on service what
now we want to compensation form eureka Forbes water filter service for complete payment or extending the AMC for more 2 year
Suriya
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team