Eureka Forbes Water Furifare — Complain against Eureka Forbes regarding avoiding customer’s problem

Address:

Kolkata, West Bengal

Dear Sirs. I have purchase one water purifier vied Invoice no. 21338849 dated 19.02.13 from Eureka Forbes in exchange of their product ST 2000 after 17 years. After taking the new one I feel that there is some acquit problem of water filtration which is some white element coming out through the water and that element staged in storage container. Regarding this I complain at least 13 time all complain No. and date I have but no any Technicians can satisfy me why this coming out through filter except one technician told me it should not be, all time they want to convinced me that it will come and that is not a harmful for health. Then I told them if it is not harmful for health so why my container become covered by white element? they only always saying same language. After all I told them I used your old Machine ST 2000 since 17 years with same supply water there is no any complain I have done regarding water. So how it is possible to come out this more than costly than that. They could not give any proper answer. Now I complain to you if they cannot any rectify I want replace the machine, because this machine still in warranty period. Therefore I request you to save me for my feature health. Hope your co-operation will be highly appreciated. Thanking you, Pratik Kumar Raha. Contact No. [protected] Email ID [protected]@yahoo.co.in