[Resolved] Eureka Forbes — Water is not getting filled up into water pruifier

neetikakaushal

from Pune, Maharashtra

Address:	Chandigarh, Chandigarh, 160002
Website:	eurekaforbes.com

This complaint is regarding the RO+UV water purifier(Hot & Cold).
We purchased it form Chandigarh sector 7 but the number which is mentioned in the invoice does not exist. All the customer care numbers are in working. Its been almost 2 weeks we are trying to chase a proper number where we can raise our complaint.
Water is getting fillup due to which we are not able to use our purifier.
Luckily we got a person's number who told us that his coming since yesterday and even today he said he will definitely come today but now even his number is switched off.

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Apr 30, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Eureka Forbes Customer Care's response Dear Neeti,

Kindly share your registered contact number/customer ID so that my team can look into your issue and resolve it at the earliest.

Regards,
Piyush

Verified Support

Mar 27, 2017

Eureka Forbes Customer Care's response Dear Neeti,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Piyush

Verified Support

Mar 30, 2017

Eureka Forbes Customer Care's response Dear Neeti,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Piyush