[Resolved]  Eureka Forbes — Water leakage

Address:Dakshina Kannada, Karnataka, 575020
Website:www.consumercomplaints.com

Dear sir...
I purchased ur prodect of dr aquagurd magna hd ro (Nxt) on 24. Jan.2017
Inv. No [protected]
Oder no :[protected]
I registered my complnt on jun 13.. 12.15 pm for ur product damage.. Complaint request no. Is [protected] and cust-id is [protected].

My complaints prodect damage watar leakage under the bottam... Your customer care executive give time we wil reslve ur complnt... Bt aftr 48 hours we wont get any rply from ur service executive.. Today also i cal another time to ur costmr care what happen... I give compliments bt no respons... He told give a chance til evening i wil send u our service executive we will solve ur problem..
Bt still now thre is no responce in ur side sir.. We are get lot of problm in that... For cleaning... Kitchen ful of watar...

Its not first time last time few months back i registered one complnt bt... We wont get any response form ur service side...
I[censored] dont follow up ur warranty what u give than y did u give us sir... Whats the use in ur customer care
Dear sir, at last i hope ur side u wil understand our problems and solve it.. Please its my humble request...

Only ur marketing are good... And ur services are vry poor...

This is my first and last prodect may be... Bcz o[censored]r bad service... And i thoght i suggest my family and my frnd also... Dont take it..

Thank you sir

Your faithfully
Mohammad aneez u. H
[protected]
Mangaluru
Karnataka
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Jul 24, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Eureka Forbes Customer Care's response
Dear Aneez,

My team at Mangalore will surely connect with you at the earliest to check the issue in your product and fix the same. Request your cooperation.

Regards,
Anita
Verified Support
Jun 23, 2017
Eureka Forbes Customer Care's response
Dear Aneez,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Anita
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