[Resolved] Eureka Forbes — Water purifier amc renewal ref no:[protected] pending since a month | |||
Hi, I am very irritated with customer care and finally writing this mail. I have raised a request for amc (In subject) for my water purifier amc and after that i have contacted customer service 3 times in last month. But still customer service people says, i will raise a ticket against technical person. I am waiting for technical person sir ji. Looks like he is a big boss for eureka forbes water purifier. If he come to my home i will celebrate a festival. Because he is a god. He will not give his presence to all in time and where ever needed. Because he is god for customer. Customer is not god for eureka forbes. Technical person is god for eureka forbes customer. I stay @wakad, pune. No service is being provided since a month. Its rediculus. I personally feel very bad about eureka forbes. I recommend do not purchase any products from eureka forbes. Thanks. Was this information helpful? | |||
May 30, 2017 Complaint marked as Resolved Priya called me on my mobile number and enquired whether Service person provided service or not. As i did not get any service she promissed to send Service person the same day. In the same manner, Service person came in 2 Hrs and resolved my complaint problem.
Thanks to Priya. Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 26, 2017 Eureka Forbes Customer Care's response Dear Customer, Request you to share your contact number/customer ID and my team will connect with you at the earliest. Regards, Priya Verified Support May 28, 2017 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Priya Verified Support May 30, 2017 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your complaint has been closed from my end. Do contact me in case of any query. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We had a communication on my mobile and the Service person came the same day and fixed the issue. Thanks for you help. Hope will continue your extreme support in future. Thanks.