[Resolved]  Eureka Forbes — water purifier and its service

Address:Davanagere, Karnataka, 577002
Website:Eureka forbes

Hi i am naveen., the user of dr aquagurd magna from 1 year. My complaint is against salesmen and his team leader and servicemen.

Servicemen always comes directly to the spot without prior information atleast before 1 hour. And he is not at all flexible for our timings. He directly says he can't come.

Moreover, at the time of purchasing of this dr aquaguard magna, sales people had said many lies like 8000 litre of water can be filtred but servicemen is saying only 6000 litres. After that we have to replace filter. And coming to the amc charges we had been informed by sales men it costs around 3200/- but now they r saying 4800/-. What type of cheating is this by company? When i speak about this with team leader, he says he is not repomsible. And service men is saying because of "gst" it's prices revised to 4800/. Dear friends please let me know is gst really impacted for the almost 50% of the cost increasing?

I wouldn't recommend anyone to purchase this aquaguard.
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Sep 18, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Eureka Forbes Customer Care's response
Dear Naveen,

I'll surely assist you with this. Please share your registered contact number or customer ID here. My team will connect with you as soon as possible to help you further.

Regards,
Priya
Aug 30, 2017
Updated by Naveen S Hiremath
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