Eureka Forbes — Water purifier

Address:

mumbai

Dear Sir/ Madam,
It has been nearly one month since I have been requesting you to replace my water purifier as I am required to change the filter costing Rs. 2, 550/- every 4 months. However inspite of repeated assurances my water purifier has still not been replaced. I had therefore vide my mail dated 7th June 2022 informed you that if my water purifier is not replaced in 24 hours I shall go out and purchase another water purifier( which obviously would not be from Eureka Forbes) in which case I would expect you to take back your water purifier and refund me the amount of Rs. 12, 990/- paid by me.
Since you have not done the needful I had no option but to purchase another water purifier as I could not risk the health of my family.
YOU ARE THERFORE REQUESTED TO TAKE BACK YOUR WATER PURIFIER AND REFUND ME THE AMOUNT PAID BY ME AT THE EARLIEST.
Thanking you,
Yours faithfully,
Shanti Madan Dodani