[Resolved]  Eureka Forbes — Water Purifier complaint not being attended and closed

Address:Mumbai City, Maharashtra, 400054
Website:eurekaforbes

I had lodged a complaint on 30th October and the complaint was attended only after one week that too after a reminder call. The engineer visited after the repeated complaint and said that it needs a part replacement . When he did not come the next day we called to check then he said that the part is not available. After that his phone is coming unavailable. I believe that the customer is your preference is only on paper in actuality it just does not matter what the customer goes through. When asked for the supervisor they tranfers to a number where noone answers and then it gets DC. Absolutely irritated and frustrated with the service levels at Eureka..
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Dec 15, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2016
Eureka Forbes Customer Care's response
Allow me to get this checked for you, Pooja. Please share your customer ID/complaint no. and I assure you to get this resolved at the earliest.

Regards,
Leena
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