[Resolved] Eureka Forbes — Water purifier cover

Vishookj

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410218

I bought a water purifier almost a month ago, as a part of sales deal I was promised water purifier cover by the sales personnel which I have been following up with them since last month. They stopped taking my calls soon after their sell closed (that shows what company trains them for) then called up customer care several times and every time was confirmed by the telecalling executive the delivery will happen within day. It never happened.

Request you to plz advise me

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Jul 14, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Eureka Forbes Customer Care's response Dear Vishook,

Please share your registered contact number/customer ID and I'll surely have my team connect with you to address your concern.

Regards,
Priya

Verified Support

May 26, 2017

Eureka Forbes Customer Care's response Dear Vishook,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

May 28, 2017

Eureka Forbes Customer Care's response Dear Vishook,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya

Jun 10, 2017

Updated by Vishookj Sorry for delayed response.
My contact no. [protected]/[protected].
Customer ID- [protected]

Verified Support

Jun 11, 2017

Eureka Forbes Customer Care's response Dear Vishook,

I've shared your details with my team at Raigarh. They'll get in touch with you soon to address your concern.

Regards,
Priya

Jun 18, 2017

Updated by Vishookj Status plz

Jun 22, 2017

Updated by Vishookj 3rd month since the issue created