[Resolved]  Eureka Forbes — water purifier-dr aquaguard classic

Address:	Mumbai City, Maharashtra, 400005
Website:	www.eurekaforbes.in

We purchased a water purifier dr aquaguard classic in july 2016 in exchange for my old infinity machine.
Noticed a modus operandi between sales team & service team of eureka forbes - in my area :
The service guy informs his sales team about the product in a particular house, especially where there are no male members - the sales team comes and inspects the machine & gives a tall yarn that this current model is out-dated, parts not available hence change the machine as you have old mother...
This happened to us hence we exchanged the machine for this model.
Unfortunately after 3 months of purchasing it trouble started, & in come the engineer, telling us why did we change the machine, the previous one was far superior. & now please take an amc...
Since i did not take the amc this machine gives some trouble or other..& have been calling the engineer on call basis. Now in june he came & said pcb has gone & immediately replaced the pcb which he was carrying in his bag
When we asked him to show us the old pcb, he said he had kept it in his bag & it had got mixed up with other part - very suspicious - and charged me rs3400/- now on 19th july again water stopped flowing he came charged 420/- in 05 minutes flat rectified the problem but unfortunately in the evening again same problem water did not flow... Every time this man comes he insists we take an amc - when asked what amc covers he seems very vague
I have asked him to leave the amc so we can study it & sign...
A similar incident has happened to another person, we would like eureka forbes senior staffa to investiage this issue