[Resolved]  Eureka Forbes — Water purifier filter cartridge failure before service life mentioned on user manual

Address:

Vadodara, Gujarat, 390019

Hi,

I had purchased water purifier Dr.Aquaguard Magna HD RO + UV on dated 17th June 2016 and the Customer ID is-[protected]. As per the service life of the filter cartridge mentioned on the user manual is

6000 Litres & it is frustrating that since the last one week the filter had stopped working. Then I had booked the complaints the service team & he confirmed me that all filter cartridge are block & need to be

replace. But in my family having two members and daily consumption of water is approximate 6 Litres. It means we have consumed only (6*30*9=1620 Litres of water ) & Filter cartridge are blockage before the

service life mentioned on the user manual like i, e 6000L

In my opinion such type of filter cartridge failure due to manufacturing defect / product quality and these are covered under warranty for the replacement. I have already raised the service request ([protected])

for replacement of the filter cartridge & still no action .

I have requested an intervention to resolve my issue permanently or to take this crappy product back

Best Regards….Ganesh

[protected]/[protected]