[Resolved] Eureka Forbes — water purifier genius

bijay biswaal

from Wani, Maharashtra

Address:

Nagpur, Maharashtra, 440030

My eurek forbes water purifier genius, demanded service. Technician came on 9th sept. 1 pm. Changed 3 candles then announced to our horror that the mother board is damaged, and left saying he can not do it now. Advised us to register a complain again. After 48 hours there is no one to attend it. We have been buying water since then for cooking and drinking purpose. No body even picking phone when we are trying to reach the number given by the technician. Why should a genuine customer suffer like this? Please help.

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Oct 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Eureka Forbes Customer Care's response Dear Bijay,

I'll surely look into this. Request you to share your registered contact number/customer ID so that my team can connect with you soon to address your issue.

Regards,
Anita

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Comments

Akhilesha

from Nagpur, Maharashtra

My aqua guard RO in not working from last week, I have already registered my complain to local Eureka Forbes Office
but there is no response yet
I request please look into the matter and do the essential at the earliest

Eureka Forbes Customer Care's response, Sep 12, 2017

Verified Support

Dear‎ Akhilesha,

I'll surely have someone from my team to check the issue in your product. Kindly share your registered contact number & customer ID here to help me do the needful.

Regards,
Priya