[Resolved]  Eureka Forbes — Water purifier (Green ro)

Address:Panchkula, Haryana, 134109

Its been 3 years i have been using your product (Water purifier - green ro). There is a major issues with your service. Even after having yearly amc done every year your service is pathetic. I have been continuously chasing ur service persons for service, but the standard answer they have is "you need to submit service request" then only we can come for service. When you ask money for amc then ur executives commit very big every year 2+ services but what actual you deliver is nothing. I'll not recommend any one from chandigarh &
Tri-city to go for ro from eureka forbes.
Was this information helpful?
No (0)
Yes (0)
Jul 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2017
Eureka Forbes Customer Care's response
Dear Saurabh,

Please share your registered contact number/customer ID and I'll have my service team get in touch with you.

Regards,
Anita
Verified Support
Jun 14, 2017
Eureka Forbes Customer Care's response
Dear Saurabh,

I am still awaiting your details. Please help me with the same as it will help me resolve your issue at the earliest.

Regards,
Anita
Verified Support
Jun 20, 2017
Eureka Forbes Customer Care's response
Dear Saurabh,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information