[Resolved]  Eureka Forbes — Water purifier issue for Aquaguard Duo model

Address:

Chennai, Tamil Nadu

I have the subject line water purifier model and have AMC for 2 years and still one year not yet completed. I was not using this machine more than 2 months due to water shortage in my house. Now I started using this machine but its not working due to memorine issue as per technician. I logged a compliant about this issue in 2 months back and 3 tickets was closed without resolution and my confirmation. Last compliant was registered (No.[protected] on 18th Oct 2014, but still not yet rectified, when I spoke to EFL customer care executive many times and they said it will be arranged by EOD today on every day call. Parellelly I spoke to local authorised service center "Mahalakshmi Service center" and they said it will take 2 days on every time. Finally it is not resolved. So there is no proper response and explanation from both company and service center, since I spent much money for 2 years AMC and issue not rectified for long time. Please look into my issue and advice accordingly. EFL customer care number:[protected] Mahalakshmi Service center: [protected]/[protected]