Eureka Forbes — Water purifier not at all working

I have logged a complaint on 12 Aug as my latest Aqua guard water purifier not working.

I have called many time and sent many emails.. But there is no
action from their side to resolve this issue.

Task No[protected].
complaint CM[protected]
cust ID :[protected]

Made a worst decision to buy this Eureka forbes Aqua guard.
Is there any one awake in Eureka forbes to check this matter.