Eureka Forbes — Water Purifier - Not attending service request under AMC

Address:

Kanjurmarg, Mumbai

Hi, I have taken AMC services for Dr Aquaguard water Purifier from Eureka forbes .

I have raised a service request on 28 March 2022 stating unit is not working .

Next day technician attended service request and said some part is not working and will come back and replace .

But thereafter, no technician has attended the service request .

It's been 10 days now, i am calling day and night to the customer care but no positive feedback yet .

I have escalated this matter till higher level but still no luck .

We are buying bisleri cans from outside and feeling helpless now .

Please consider this and help .

Service request - [protected]