[Resolved]  Eureka Forbes — water purifier not being repaired

Never buy a eureka forbes purifier.
You pay high rates for better quality product and good service.

It's horrible.

My water purifier is not working past 11 days. Called up customer service to send their agent with adapter as it could e an adapter problem as the light is not blinking on the adapter.

The technician turned up in 2 days and informed me that he would return with the adapter in few mins. He hasn't turned up in 9 days.

I have made calls to customer service everyday no one turns up but an assurance from an incompetent call center agent apologizing that this time for sure it will be repaired in 24 hrs.

I was given the number of their direct service centre. He also lied to me that he has left with the adapter and did not turn up till today.

Certainly not recommended at all