Eureka Forbes — Water Purifier not delivered

Srinivasulu Rayam

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have placed an Online order on 29th April 2015 as per Eurek Forbes tele sales guidance and they have confirmed me that the product will be delivered in 5 days along with free gift + receipe book but as on today nothing happen when i contact the local customer care sales team they says that it is handled by Mumbai office and they gave me the contact number which is no one answering. There is no tracking for product in online like other online website are providing. My customer ID :[protected]

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Srinivasulu Rayam

We regret the inconvenience caused to you and would resolve this issue on priority. Please allow us to have this checked, we will look into this matter and help you with the best we can. We've made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest. We will make sure that your machine is delivered to you at the earliest. We once again are truly sorry for the trouble you had to face.

Regards,
Eureka Forbes Team