[Resolved]  Eureka Forbes — water purifier ro system not working for more than a week

Address:560037
Website:Eureka Forbes

I have a valid service contract with eureka forbes to service my water purifier. They have not serviced it inspite of raising a complaint on 13th july 2017 though their service level commitment agreed is 24 hrs. Inspite of several escalations to their service managers to date have not received support. My complaint number is [protected] raised on 13th july 2017

Inspite of having a valid service contract the product is not working for over a week with no support.
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Sep 10, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Eureka Forbes Customer Care's response
Dear Shashikala,

I have responded to your concern via Facebook and shall take it forward form there. Request your cooperation.

Regards,
Shiraz
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