Eureka Forbes — water purifier royal model

Address:Kanyakumari, Tamil Nadu

I bought eureka Forbes water purifier--Royal model around ten years back.. i have AMC contract with the company... one month back i told the service people that the machine is running for only ten minutes..after that it automatically stopped by itself.. They took the machine to the service center for repair.. Two days later they didn't bring the machine... i rang them several times ...they didn't attend the phone. Due to some personal reason i left for Bangalore for more than a week... after coming from the trip, i rang them & asked them to bring back the machine... i thought that the problem with the machine would be set right... but it was not...it still alive... what to do with the problem? Please do the needful asap.
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear Swarnambiga Chidambaram, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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