| Address: | Eureka Forbes, Pallavaram, Chennai | | Website: | www.eurekaforbes.com |
Frustrating experience from known brand "Eureka Forbes, Chennai". Played unethical selling gimmicks, sales team promised same day installation and collected full amount but delayed delivery by almost a week. After many follow ups with sales and customer service, got a 6 month old manufactured product. Again started fighting with sales and customer services, making 5-6 calls daily. Out of frustration, sent email to return the product. Sales person started playing tricks, he said trying to get approval for 2022 product but that was going on for a while. Escalated to [protected]@eurekaforbes.co.in but a simple ticket was created and no prompt action was taken. Its better to work with local team rather than escalating to top management as they don't have actual control on anything. Eureka website says 30 days money back guarantee but they are not helping customers to return the product. That is a fake advertisement. Finally got a 2022 product after 3 weeks of struggle but not sure how long will take for installation. i don't have an option to get money back as no one talks about it, only option is to get the product installed. Customers kindly be aware. Was this information helpful? | 
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