[Resolved]  Eureka Forbes — water purifier verve

Address:411047

Service request no : [protected]
Even after repeated complaints, the problem has not been resolved. I complained on september 2, 2017. All i get is false assurance, mental harassment and numbers of various people. I want strong action to be taken against irresponsible people who fail to understand the emergency of a customer. If you can not provide service then why do you sell products. So much time is wasted in getting a product repair for which we have paid.
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Oct 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Eureka Forbes Customer Care's response
Dear Shriya,

I’ll have my team from Pune to look into this. Be assured they will get in touch with you at the earliest to service your product.

Regards,
Piyush
Complaint comments 

Comments

Returned water purifier not picked since 20 days
Eureka Forbes Customer Care's response, Sep 21, 2017
Verified Support
Dear Bhasker,

Request you to share your registered contact no./customer ID here. My team will check the delay and do the needful as soon as possible.

Regards,
Anita

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