Eureka Forbes — Water softener C-1200

Address:

near vagdevi school, varthur

I have Purchased the water softner C-1200, at the time of purchasing they told me that 3 month no-cost emi for the amount 38990/-.

Even though I have asked this is citi bank credit card, they said yes and made me to pay on that day only,

After that they told me to convert it to EMI by myself.
when I converted. 3000/-- interest is put on me. now they said they will transfer back the interest amount, now they are not picking the call, please help me to get the interest amount back to me. the person involved is giving false commitments, even though i have told, I have other commitments such as school fees, house emi and other stuff, but said, it will be definitely converted to no cost emi in the next day,

I was not having any urgency of buying the product, i only agreed to purchase, because it is no cost emi for 3 months.

now I have converted to emi, bank has put me interest of 3000..

Please help me to get the amount 3000 refunded.
the phone numbers of person involved in this is : [protected]