Eureka Forbes — Wd x2 vacuum cleaner not working

Nanthakumar Chennai Sundaravelu

Address:	S-3 GURU KRUPA , COSY TOWERS , NO 10 MADHA NAGAR MAIN ROAD, MOULIVAKKAM
Website:	www.eurekaforbes .com

HI, I made a call to your customer care no[protected] on 7 th April about my vaccum cleaner WD X2 not working . One Mr Prasanth {[protected]} from Madhanagar, Chennai visited on 8 th April and informed that the wire had gone and to be replaced . That would cost ₹ 1200 /-, he said and will order for the spare, will be replaced in a week ...
Till now .nothing has happened and I phoned your customer care no 4 days back and I was told that they would inform the dealer .
SO far no service or a call or a reply from the great Eureka Forbes .
I am surprised to see such a worst after sales service in my life . Dont bother about the customer .
Now, I expect you to kindly look in to the complaint and do the needful ...
Further delay from your side may invite unnecessary actions .

Regards
C S Nanthakumar

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Eureka Forbes customer support has been notified about the posted complaint.

Apr 27, 2021

Updated by Nanthakumar Chennai Sundaravelu The above complaint about WD X 2 Eureka Forbes vacuum cleaner is from me .

C S Nanthakumar
[protected]