Eureka Forbes — Wet and Dry Clean Vacuum Cleaner | |||
Hi, I have purchased wet and dry vacuum cleaner 29.01.2013. Exactly after one year(end of warranty) the motor stopped working. When we raised a complaint, service engineer suggested to change the motor(Rs.3000 for motor). We argued for quality of the motor and finally we agreed to pay for the motor. After that we raised request for change the new motor(complaint number :[protected]. I am really amazed with reply from eureka forbes reply, Currently they don't have the motor stock and we have waiting for more than two months. still their reply is Motor is not available. I am really fed up with their after sales service. We had spent Rs.12000/- for this wet and dry cleaner(Really worst product). hardly used and motor life is very poor. We are ready to pay for the new motor and company is not ready to change the motor. Please help on this issue. Regards A.Sathish Kumar +91 [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Sathish,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a lonG term relationship with you.
Regards,
Eureka Forbes Team.