[Resolved] Eureka Forbes — working condition water filter being broken by a fraud technician | |
In the name of aquaguard one technician from aquasure visited my place yesterday (03-jan-18) for water filter servicing. Even though we didn't make any request for servicing it was done from customer care. He opened the water filter and said filter needs to be changed and i have to pay rs350/- for service charge. I said i have amc from eureka forbes and showed him the receipt. He took the snapshot of the receipt and told me he will not do servicing as this is under amc and he will come back after vising the office. So he started assembling the parts of the filter. After fixed everything water started leaking and he said he doesn't have the parts and he will come back in the night around 8-8:30pm. I said we will not be able to drink water so do come back. But he hasn't come back till now and he is not responding over phone the moment he recognizes my voice. My question is how aquasure got to know all my details, i never share my water filter and other details to any third party agent except eureka forbes. This is a big scam going on by aquasure in the name of aquaguard and eureka forbes should take stern action to protect his customers. Thanks Samit panja Was this information helpful? | |
Feb 19, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 06, 2018 Eureka Forbes Customer Care's response Dear Samit, Please share your registered contact number/customer ID. I’ll definitely have my team to look into your issue at the earliest. Regards, Anita Verified Support Jan 11, 2018 Eureka Forbes Customer Care's response Dear Samit, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Anita | |
2 Comments | |
Comments
The hose pipe is cracked.
We need the same to be replaced.
We can purchase the same.
The Eureka Vaccum cleaner is in use at our home for past several years, and this is the first break down!
We need the same to be replaced.
We can purchase the same.
The Eureka Vaccum cleaner is in use at our home for past several years, and this is the first break down!
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Your details have been sent to my team in Bangalore. Assuring you that they will get back to you at the earliest. Appreciate your patience in the meantime.
Regards,
Anita