Eureka Forbes — Worst after sales service for Eureka kordfree vacuum cleaner

This is by far the worst ever aftersales service by eureka forbes.
I raised request on 8th Nov 2020 for kordfree vacuum cleaner not working which was under warranty period. Ref no. [protected].
After one month,
the vaccum cleaner was taken from me on 20 Dec 2020.Rajesh was the person +[protected].
Inspite of repeated followup (ticket numbers [protected],
[protected], [protected], [protected], [protected]).
i have not received back my vacuum cleaner.
The service executive is not responding.
Escalation mail has not been able to even provide a proper update.

The person who took away the vacuum cleaner is now not answering the call.