[Resolved]  Eureka Forbes — worst customer service during and after warranty

Address:

Ghaziabad, Uttar Pradesh, 201001

I have aquaguard geneus model during the warranty period they didn't even bothered to provide free service. After the warranty period ends i had to purchase the amc. The technicians who came didn't change the ro membrane didn't clean the water tanker they didn't even bring the tds meter to check. Lps needed to be changed which they didn't. After requesting many a times they say membrane not available. After so many days the technician visited again and was carrying the vortron membrane model number - ulp 1812-75 instead of the aquaguard original membrane. When asked they said this is the only ro membrane they have. Contract receipt number - 8396.