[Resolved]  Eureka Forbes — worst customer service for aquaguard ro+uv

Address:Hinoo basti Hinoo Ranchi, Ranchi, Jharkhand, 834002

Dear sir/madam,

I'm your aquaguard water purifier customer. I have used purifier since last two years and my customer service experience is very worst. Last five months no mandatory services has been done by your side, only we get messages regarding your service. we have facing many issues in our aquagard water purifier. Engineer only visited my home but problem still exist. He only promised on phone for repairing of equaguard but he didn't come. Last four months we have facing the same problem but he didn't solved the problem.

Kindly look the matter urgently you are very big company as i know as a brand but some irresponsible people who spoil your brand name.

Our water purifier details as mentioned below :-

Customer name :- sankho tirkey
Model name :- dr aquaguard hd ro+uv

With regards

Your sensible comsumer
Sankho tirkey

H. No. 156a
Hinoo basti hinoo
Po - hinoo, ps-doranda
Dist-ranchi, jharkhand
Pin code -834002
Ph no:- [protected]
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Dec 25, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
Eureka Forbes Customer Care's response
Dear Sankho,

I'll definitely look into this and help you with the same. I've shared your details with my team in Ranchi, they will surely get in touch with you to discuss this ahead.

Regards,
Anita
Verified Support
Nov 19, 2019
Eureka Forbes Customer Care's response
Dear Sankho,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
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