[Resolved]  Eureka Forbes — worst ever customer service of Aquaguad purifier!

Address:Chennai, Tamil Nadu

The service provided to us and on top of that the way your employees speak to us! Aquaguard the most trusted company.I don't trust this company anymore! The basic need of our life in this hot summer "water" is not being provided to us! Is this fare on your part? If a complaint is lodge there must be immediate reaction, but over here there no use of complaining as there is no response at all! I feel instead of trusting you people we should have trusted our local water can providers! If you have little courtesy towards your customers please do us a favour n call me on my no Haresh Kumar - [protected]. complain ID provided to us - [protected] I also want to mention about your so called service supervisor, who never answers' the call.his name is Vasant and his no. - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

If a complaint is lodge there must be immediate reaction, but over here there no use of complaining as there is no response at all! I feel instead of trusting you people we should have trusted our local water can providers! If you have little courtesy towards your customers please do us a favour n call me on my no Raghunath Patil -[protected]. My complaint No.76393605 from Pune dated 10 may 2014. and today is 28 May 2014
If a complaint is lodge there must be immediate reaction, but over here there no use of complaining as there is no response at all! I feel instead of trusting you people we should have trusted our local water can providers! If you have little courtesy towards your customers please do us a favour n call me on my no Raghunath Patil -[protected]. My complaint No.76393605 from Pune dated 10 may 2014. and today is 28 May 2014
Dear vidushiagarwal, we regret the inconvenience caused to you and would resolve this issue on priority.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your concern details, our executive will get in touch with you and resolve this issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Dear rdpatil, we regret the inconvenience caused to you and would resolve this issue on priority. We have made a note of your concern details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information