Eureka Forbes — Worst Experience facing now with Eureka Forbes support

WORST EXPERIENCE FACING WITH EUREKA FORBES
Bravo Vaccum Cleaner
Customer Code : [protected]
I have bought a bravo vaccum cleaner and raised a return request within 1 day from the day i received the product. And now it became more than 1 month and so far no one came to pick it up and no refund has been initiated. I keep calling to customer care very freqently and no proper response. Every time they say will escalate and resolve it at earliest but they did not do it from more than 1 month…Even today the product is with me and i am waiting for their person to come and pick it up….

Worst experience…i kindly suggest not to fall in their trap.