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Eureka Forbes

[Resolved]  Eureka Forbes — Worst product service

Address:Chennai, Tamil Nadu, 603103
Website:www.eurekaforbes.com/Product/Water-Purifiers/Aquaguard/RO/Aquaguard-Reviva-RO?pid=314

I bought Aquaguard 2 days back.

From day 1 the inlet pipe started leaking.
The water tastes oily.
Called the Customer care and raised complaint thrice with the Customer care call center.89535237...Its a waste of time to call the Customer care. No response

Strongly suggest not to buy this crap from Shapoorji & Paloonji products..Waste of your hard earned money
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Dec 7, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Oct 04, 2016
Updated by srikanth890 When I call the Customer care they say my mobile number is not registered. When the installation is done TDS level was not checked. Worst Customer Service. Now no one from the Sales guy to Installation guy till Customer care guys wont respond properly.

Why should someone buy your product with their hard earned money with no value to be realized
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response Hi Srikanth,

Thank you for sharing your details. My team at Chennai must contact you soon to resolve your issue.

Regards,
Seema
Complaint comments 
1 Comment

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Comments

I own a Eureka Forbes Trendy Nano Vacuum Cleaner of which i lost the the re-usable dust bag which comes along with that.

Could you please help me out how to get the spare dust bag...
Reply
Eureka Forbes Customer Care's response, Nov 2, 2016
Verified Support
Hi Anuj,

I understand your concern. Please share your contact no./ customer ID/ complaint no. and I will assure to get this reviewed at the earliest. Appreciate your co-operation.

Regards,
Seema
Eureka Forbes Customer Care's response, Nov 15, 2016
Verified Support
Hi Anuj,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Seema

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    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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