[Resolved] Eureka Forbes — worst service in spite of having paid AMC

uma1986

from Delhi, Delhi

Address:

New Delhi, Delhi

i have a Aquasure RO+UV which is under AMC for which i have paid around 4700/-.since 10-11 days i have filed a complaint with the customer care about its disfunction but inspite of my repeated requests and calls nobody is there to take care of it and to resolve my issue.4-5 days before a person came to see it but he said that there is a problem in the adapter and will be resolve the next day but no response after that, ...no body is ready to take responsilbilty .i dont know how such a big company is running with so careless customer support ...they are just taking money from customers and running away...

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Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear uma1986, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

uma1986

from Delhi, Delhi

phone no:[protected], [protected]

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear uma1986, thank you for sharing your contact details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team