[Resolved] Eureka Forbes — worst service, kovaipudur

Purrnimaa Mauryan

from Mumbai, Maharashtra

Address:

42 Thy Grace House,Near Sai Baba Temple, farook nagar, 641042

I'm from kovaipudur coimbatore. The machine was working properly till the service person came to check the machine.

The service person named durai, the most irresponsible fellow. Twice he came to my house for service, both the times immediately after he left, we have problem in our machine.

1. Oveflow of water from the tank.. Even after we switched off the machine.
2. Leaking of water from the tank from bottom... Even after switching the machine off.

If we cal him again, he is giving an stupid answer to switch off the machine.

Send some persons, who know's to handle the machine.

Was this information helpful?

No (0)

Yes (0)

Dec 30, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Eureka Forbes Customer Care's response Dear Purrnimaa,

I truly understand your disappointment due to the experience you've had. Let me assure you that I will definitely have someone from my team to fix this for you. Kindly share your registered contact number or customer ID in DM as it will enable me to connect with you.

Regards,
Shiraz

Verified Support

Nov 27, 2019

Eureka Forbes Customer Care's response Dear Purrnimaa,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Shiraz

Verified Support

Nov 28, 2019

Eureka Forbes Customer Care's response Dear Purrnimaa,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Shiraz