[Resolved] Eureka Forbes — Worst service they provide. Can say they cheat us

shadablevi

from Delhi, Delhi

Address:

221715

I have installed Aquaguard 9 moths before at the time of installation they told me for 2 free service. I contacted many time on mobile number what they provided and also to customer care but no one had come for service. Because of no service my family stopped using it. Today I also contacted to customer care and as usual he provided me a service request and told me that the specialist will come and contact you within 2 days. The same thing he repeating since 8 months.

Please Stop cheating people and making fool. You forget your consumer once he trapped in your net.

+91-[protected]

Ajaz Ahmad

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Dec 28, 2016

Complaint marked as Resolved

Finally, I got after sales Service. Thanks

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2016

Eureka Forbes Customer Care's response Dear Shadab,

I understand your concern and have escalated your issue to my team at UP. They shall get in touch with you at the earliest.

Regards,
Priya

Verified Support

Dec 30, 2016

Eureka Forbes Customer Care's response Dear Shadab,

I am glad that your issue has been resolved. Let me know if you need any further assistance.

Regards,
Priya