[Resolved] Eureka Forbes — worst water purifier and their services | |||
Eureka forbes guys are very good at woo customers to renew amc at hectic price. But their product stands at essential hours dead. As i bought aqua guard genius water purifier an year ago for about rs. 21000 and they told me to buy amc of around rs. 10000. Almost 3 months now, all the time purifier does not deliver the water (Sick it does shut all the time). Customer support and service guys and their arrogance is another way of their height of negligence attitude. Few of their online request/smses are attached here for reference. Can anyone help me how to sue these guys as drinking water is essential for mankind, which these guys are delaying and denied despite payment made to them. Was this information helpful? | |||
Feb 13, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 09, 2020 Eureka Forbes Customer Care's response Dear Sadashiv, I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this. Regards, Anita Verified Support Jan 10, 2020 Eureka Forbes Customer Care's response Dear Sadashiv, I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern. Regards, Anita Verified Support Jan 13, 2020 Eureka Forbes Customer Care's response Dear Sadashiv, As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day! Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I assure you to get this checked on priority. Please share your registered contact number & customer ID here, my team will definitely get in touch with you.
Regards,
Anita