Eureka Forbes — Worst Water purifier

Address:

Calicut

Hi, I had recently purchased an Aquaguard classic + water purifier. Before that I was using Water purifier from other company. Since there are no service available decided to change the purifier. Water is little muddy from years and all the purifiers used in recent years was giving clear water. Once I installed aquaguard the output water was same quality like well water and I highlighted to the service center. They came and cleaned the purifier but the water purity never improved. At last they provided an extra filter (Sediment) and water became clear. The problem was every 2 days the water will get stopped and I had to raise a service request and they will com to clean sediment filter Once this has become very tedious task I decided to install an extra filter (Paid extra) and still I have to call them to clean every 2-3 days.

No I have raised a refund request and been calling them multiple times. Every time i am getting a reply saying that "backend team will contact you". There is no option to escalate but to wait.

Every other reputed company filters are working with same water and they normally service once or twice in 6 months whereas I need to do every 3 days (neighbours are using multiple filters).Only Aquaguard doesnt work. Aquaguard never care to solve the problem or call. Apart from filter I spend 1.5K for external filter and my money is gone.
Refund request number: [protected]

Think twice before buying Aquagurad Water purifier. Even Local purifiers ar better than theirs.