[Resolved] Eureka Forbes — wrong commitment you team staff

Nida Mehreen

from Chennai, Tamil Nadu

Address:	600012
Website:	WRONG COMMITMENT

Customer id
[protected] name ahmed basha
Jamalia nagar

Your team staff mr avanar was given wroung commtment and sell the water purifier. Very next day his phone are not working and no response, and another staff mr. Arul also guide to us and collected the bank statement, but no one mention for emi payment extra charge to be collect, he said cost of machine is 16000/- and emi cheque collect 16080/- 8 cheques, bur extra 2000/-
Cash collected it was refundable after processing he said,
After installation he was not able reach. Pls clarify he also told installation time your get 10000/- worth of vouchers and storage water bottle 2 nos.
Please clarify and sort out issue.

Ahmed basha

Was this information helpful?

No (0)

Yes (0)

Nov 1, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Eureka Forbes Customer Care's response Dear Ahmed,

I've shared your concern along with your details with my team in Chennai. Be assured, they’ll connect with you as soon as possible to address the same.

Regards,
Anita

Verified Support

Oct 01, 2018

Eureka Forbes Customer Care's response Dear Ahmed,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita