Eureka Forbes — wrost service received from aquad guard branch manager

Lohit V

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

This is lohit.v.bidari and i have ordered aqua guard water purifier (model#GENIUS). I have booked on 4/1/2015(sunday) receipt#237 / 068632. Till date product has been not delivered. Attached receipt fyi. Finally i want cancell this order because im not getting correct response even from branch manager also. his name is somshekar...think that for installation taking lot of day then what abt service.. really i can't imagine. So Im planning to go for kent which is giving good service and on time delivery... Kindly arrange to refund amount.. i don't want to go for aqua guard. Waiting for responses Thanks & Regards, Lohit [protected]

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Lohit V, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team