Eurekaforbes — Refund on dr aquaguard magna | |||||
I had placed an online order for dr aquaguard magna ro filter with customer id: [protected] on may 17th and i received the item and installation has been done. No issues here. But, my wife, rekha chenabatni also booked the same item without my knowledge. Her customer id is: [protected]. I had placed the cancellation request on eurekaforbes website on may 24th and the cancellation request id is: 001608. But there is no refund until now, 20/06/2016, and when i call the eurekaforbes, e-commerce helpline,[protected], every-time they say they have not received the feedback from their head office. Kindly expedite and see to that i receive the refund to the same card with which rekha chenabatni booked this item. - thank you, praveen chenabatni, rekha chenabatni. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
On Jun 20th, you mentioned that your Customer care team will get back to me. Its June 23, its been 3 days, no one called me yet. Kindly resolve this Issue at the earliest. -Thank you, Praveen Chenabatni, Rekha Chenabatni.
On Jun 20th, you mentioned that your Customer care team will get back to me. Its June 27, its been 7 days, no one called me yet. Kindly resolve this Issue at the earliest. -Thank you, Praveen Chenabatni, Rekha Chenabatni.
Dear Customer,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team.