Eurekaforbes — Water purifier not working

Hi,
It's been more than 48hrs my issue is not resolved, called couple of time to your care but getting reply that within 24hrs it will get resolved, however I don't when that 24hrs window will be over.Its such a shame that Company like yours provide such unprofessional service which is totally not expected.I do understand that you have large customer base but what's the use if you can't provide service timely despite my machine is in AMC & I am residing in a urban posh location, the situation might be pathetic in Lower urban areas/villages. Don't you think time has come to evaluate yourself & to come out from the public sector working mentality.
I can wait max upto 1st half of tomorrow after that will raise the issue in consumer court & draw the attention of social media's.Its hard to believe how can you ignore customer service which hampers in getting safe & clear drinking water & it is your punch line that you call yourself as "Doctor of Water".Its merely for advt only & you are also like an propaganda organisation.Prove me wrong with you action in time.Attached screenshot for your reference.