[Resolved]  EurekaForbes.com — very delay service and no any action against customer complaints

Address:Raigad, Maharashtra, 410206
Website:www.eurekaforbes.com

Dear sir

I am booked euraka
Dr. Aquaguard nrich hd uv water filter dated 02/12/2018 order no [protected] sales person mr tanaji gole and vishjieet patil told me your filter came on tuesday, they not told me anything about fitting and other any charges. But tuesday filter not done delivered. So i call customer care no and ask about delivery they told me your filter stock no available in our ware house, so i am cancel my order dated 05/12/2018. But your side not taking seriously about my cancel order and deliver filter dated 08/12/2018, your engineer come to assemble filter and he told me charges of water power control machine is 700 /- your sales person not told me about this charges so i don’t know about this charges,

But they are sending me filter, i alredy cancel my order,, so till date no one collect
Dr. Aquaguard nrich hd uv water filter and not giving my refund

Communication and service is very poor, they don’t need costumers
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Feb 23, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Eureka Forbes Customer Care's response
Dear Customer,

Requesting you to share your registered contact number and customer ID here. I will have the concerned team connect with you to help you with this at the earliest.

Regards,
Anita
Verified Support
Dec 18, 2018
Eureka Forbes Customer Care's response
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Dec 19, 2018
Updated by bshrimandilkar
This is my contact number [protected]
Costumer ID [protected]
Verified Support
Dec 26, 2018
Eureka Forbes Customer Care's response
Dear Customer,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Anita
Verified Support
Jan 16, 2019
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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