Exalt Consulting Placement Services [ECPS]

[Resolved] Exalt Consulting Placement Services [ECPS] — Cheat & Harassment on JOB Placement

Mukesh Kumar Bajaj

Jun 2, 2021

Address:

Employment agency, Bus Stop, #22, 1st Floor, NJ Chambers, Opp to Ramada Hotel, near Shivajinagar, Bengaluru, Karnataka 560051

On 25.03.2020 I have registered myself with ECPS Pvt Ltd when I received a phone call from executive Ms. Mari/Maria with Rs 5416. Since then I have not received a single call for an interview and also no phone call. After the time limit, I initiated the refund process ECPS Pvt Ltd rejected the refund. On escalation, they agreed to refund but lessor amount which was not mentioned anywhere before. For the last 4-5 months they are not refunding the amount and just giving foolish reasons on mail and harassing mentally. They are treating me like I am begging for money whereas I have given my hard-earned money to them and they have blocked it for the last one and a half years.

I can see a number of complaints against this fraud company. Strict action must be taken against ECPS Pvt Ltd. Please help to refund the money.

Company details -Exalt Consulting Placement Services Pvt Ltd
W: http://www.exaltconsulting.com/ M: [protected] LL:[protected]

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Jul 16, 2022

Complaint marked as Resolved

Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.

Jun 08, 2021

Updated by Mukesh Kumar Bajaj Sir
Did not receive any response from Exalt Consulting Placement Services [ECPS]

Verified Support

Jun 14, 2022

Exalt Consulting Placement Services [ECPS] Customer Care's response Dear Mukesh

After verifying your details we have procured that your refund is already done in the month of Sep 20th 2021 kindly look into your account

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Comments

Mukesh Kumar Bajaj

Jul 3, 2021

Dear Sir

It was clearly said by their executive, the full amount will be refunded if m not selected or got the job by own (all phone recordings can be checked ). Now they are giving a number of reasons to reject. They are saying what about our effort-full amount is the cost for that.

Exalt Consulting Placement Services [ECPS] again rejected the refund. They are fooling me for the last many months. Below is the response that they have sent to me by mail.

Dear Mukesh,

It is to inform you that your claim for the refund of introductory fees has been rejected as per the clause number #16 of the terms of the service agreement accepted by you at the time of enrollment after verification of the facts.
11.2 The amount to be refunded shall be determined subject to the process of effort estimation as per the company guidelines. To complete the process of effort Estimation Company may require few documents, which candidates shall submit & co-operate with the respective department. Therefore, the agency will take a minimum period of sixty days from date of application for refund to arrive at a decision. The Agency reserves its discretion in the matter of calculating the amount to be refunded after following the procedures as per Agency norms and policies. It is further clarified that the parameter in determining the amount to be refunded is the effort of Applicant, it is not a matter of right. The decision in this regard, made by the Agency shall be final and binding on the Applicant.
We suggest you to read this carefully and then suggest us how to go about this, We put sincere efforts to get you the opportunities for complete 3 calendar months / 6 months, please suggest us if you expect the complete amount to be refunded then what about our efforts and investment which we have invested on your profile, i hope you understand and help us to resolve this issue.