Excell Broadband — not responding for location change request after making payment

Address:	# 8-3-833/173,Kamalapuri Colony Hyderabad,Telangana,INDIA-500034. E-Mail : [email protected] Phone : 040-44788888
Website:	www.excellbroadband.com

This is run by a single man in hyderabad. If you call call center number also all they say is we have to talk to man called srinivas who will never respond to calls. I have shifted to new house on 12th sept and have been trying to reach srinivas from 8th to request for address change and sent him messages through multiple sources but no use. Already lost 10 paid days. As they were not responding i have requested for cancellation of the services and refund for the non-service days for which also they are not responding.

1. Excell broadband
2. Customer id - 108302
3. Mr. Srinivas - [protected]

I have attached the whats app chat with srinivas and call history where i have approached to several people for resolution.