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Excitel Customer Care
Excitel Broadband Pvt. Ltd.
Customer satisfaction rating: 1%
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273
COMPLAINTS

Excitel Customer Care

Excitel Broadband Pvt. Ltd.

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Address
48, Okhla Industrial Estate Phase III
Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
11
down
2

Phone:
Phone:
up
4
down
3

Additional info

Jaipur
Jaipur Centre, 6th Floor Tonk Road & B2 Bypass Junction,
SectorB-4, Near Airport, Jaipur – 302018, India.

Lucknow
Alacrity Business Centre Pvt. Ltd.,
Levana Cyber Heights, 10th Floor, TC G 2/2 & TC G 5/5, Vibhuti Khand, Gomti Nagar, Lucknow

Kanpur
Balaji Faction Pvt. Ltd.

Plot No.46, (Part) Block P & T, SCM 1st, Industrial Area, Fazalganj, Kanpur nagar, U.P.-208012

Hyderabad
Saroja’s Building, 4th Floor, H.No-1-8-229/14, Natrajan Colony,
PG Road, Secunderabad – 500003

Bangalore
Brics Space Pvt. Ltd. 
No. 7A, 3rd Floor, Kammanahalli Main Road, 5th Cross Road,
St. Thomas town, Near, Pius X Church, Kammanahalli, Bengaluru, Karnataka 560084



View More Information...

Customer satisfaction rating
1%
Complaints
273
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 08:00 pm
Tue 09:00 am - 08:00 pm
Wed 09:00 am - 08:00 pm
Thu 09:00 am - 08:00 pm
Fri 09:00 am - 08:00 pm
Sat 09:00 am - 08:00 pm
Sun Closed

Excitel related photos (86)

Excitel Complaints & Reviews

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Excitel — Pathetic Service of Internet connectivity.

 Jeetu_Kumar
I have taken Excitel internet connection on 20th August 2016 through Local Distributor Chankya Cables in Jeewan Park Uttam...
Complaint category Broadband

Excitel — Zero connectivity

 Sjain.rules
1. This person named Mr. Gurdeep Singh Narang, give fake promises that net issue will be resolved in few mins. Never takes...
Complaint comments  Comments  (3)Complaint category Internet Services

Excitel — Zero Connectivity or Interpreted Connectivity Since New Connection Taken

 Gurpreet31
I have taken new internet plan from "Excitel" on 20th July 2016. Since that day I am facing connectivity issues. From very...
Complaint comments  Comments  (2)Complaint category Broadband

 raj1082
The local distributer came to collect the payment when i was not at home, my mom give them the money but he did not give any receipt. When i called the person he received my call once and told me that he will send someone with the receipt but he didnt and i called him again and now he is not even receiving my call.

I texted him to send me the receipt on my email address as i need to submit it in my office and there is no response from their side. I feel helpdesk, their customer care is worst then the local distributor. I called them, sent them email but they say one thing that they cant help me and i need to take it up with local distributor.
Complaint comments  Add a commentComplaint category Broadband

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     Rishabharoraa
    They take the payment of excitel broadcom internet service and their internet gets off when i plan to do some work at night and mostly remain off at day time too, and when we call to complaint they don't pick the call. I have 5 of their mobile numbers and they dont pick any of one. I am very disappointed from there service i regularly pay them, and still i am facing this problem.
    And many of my neighbours are facing the same. I live at Jail Road, New Delhi. Kindly look after my complaint.
    Complaint comments  Add a commentComplaint category Internet Services

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      Excitel — Poor and pathetic after sales services

       sam_boy
      Extremely poor after sales services from Excitel their local channel partner at janakpuri new delhi is know for its poor and...
      Complaint category Internet Services

      Excitel Broadband Pvt. Ltd — Asking for extra rs 100 per month, plan charge is 759 and they are asking rs. 869

       JITENDRA KUMAR MISHHRA
      I have been using internet from excitel broadband pvt. ltd, when i take the connection they are saying that there is no hidden...
      Complaint category Internet Services

       ankit93
      I took new connection on[protected] and it provided the services till evening of[protected]. now its 11 days and services has not been restored .Neither the local executive is picking up the phone call and nor the company is replying for the same..The service sucks a lot.When you call the Customer care it will keep you on hold for 10-15 minutes and finally the call is not answered by any of the customer care executive and the call gets disconnected. A very poor services has been provided by the excitel. My residence is at Begampur, NewDelhi.I want my money back .
      Complaint comments  Add a commentComplaint category Internet Services

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        Excitel Broadband — Excitel is unable to give service as promised

         Pranay1986
        This complaint is regarding excitel broadband which not able to provide continuos broadband service.
        Intially for couple...
        Complaint comments  Comments  (1)Complaint category Broadband

         Md.Hammaad
        Hi,
        I am hammaad i am using excitel just 1 month first month i got good speed but after that next my connection is mostly error i have face disconnection problem . I have complaint many times to local service provider "mak communication" nobody came my house and after a long period they can not pick my call who no. Are don't pick my call is "[protected], [protected]".
        So please suggest me what should i do.
        Continuing this situation i cannot handle ahead, i have 3 connection all the connection continuing not possible for me.
        Please do needful
        Complaint comments  Add a commentComplaint category Job & Career

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          Excitel — Internet speed

           Arnav Saxena
          I'm am Arnav Saxena. My mother Vartika Saxena have resistered to Excitel Broadband on 21 February 2016. They told us that...
          Complaint category Internet Services

           Mausam ojha
          Please dont use anyone this service. It is like a scam .At starting giving good service but after 2 weeks internet automatically disconneted for 3 to 4 hours daily. In night service not available. If you complaint for this on excitel then company can not do anything. At the month end provide automatically go to your home for payment. If you told him your problem then he replied you that koi ehsaan nhi kr rhe ho net lgwa kr. So please ignore this.
          Complaint comments  Add a commentComplaint category Internet Services

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             Amrit Prashant
            I had activated a net plan of total Rs. 649 of Excitel company in November month This company giving the unlimited peering of youtube and unlimited internate and also say if it is not wok properly then excitel will refund my whole money after complaning so many times, bt he didnt done this, and they didn't neither provide me internate properly nor the money.


            Regarding the networking problem not solved by this company after so many complaints regarding my net connections.
            Complaint comments  Add a commentComplaint category Broadband

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