Pacenet Meghbela Broadband [PMPL] Complaints & Reviews

Hello team,

I don't have an account with meghbala but I am getting text to recharge the meghbala broadband.
I called their customers care but they did not help. They however confirmed that this account has my name and my contact number and it is an active user and they can not deactivate it.

This is a compliance issue as PMPL is using my personal information and providing services to someone else.

Let me know if you need any more information from me.

Below is the text I received from PMPL

Dear Meghbela Broadband Customer Your account will be expired on 10 Mar 2023.Please Call for renewal or Recharge Online login -https://mypage.meghbelabroadband.in/ Thank you.

Reg
Subhadip Roy

I'm a user of meghbela broadband. My username is: village_bunty. I've taken meghbela broadband connection one month ago, for first few days the internet was stable but after that it has become a big issue. Almost everyday 2-3 times my internet connection gets lost. I cannot use the internet. Some times the connection gets lost for over 4-5 hours. Now i'm regretting by choosing meghbela broadband. The negative reviews are becoming true why...

I had issues regarding Packet Loss and I get around 20% Packet loss from servers like google.com and youtube.com when I try to talk to customer support they'll be like they have never heard of the term Packet Loss.. and when i try to talk about high ping they'll just ping my pc to my own IP.. Like what is wrong with you guys?? isn't it obvious I'll get 1ms ping if i ping to my exact ip? Most of the time I get low speeds like 20Mbps and when I try to contact the local Office.. they'll just do something that just increases my speed back to 80Mbps and that too it gets back to 20 Mbps.. at this point it's like they intentionally cap my speed until I say them to un-cap it.
They sold me there service saying they will have Symmetric download and upload speed that too without any fluctuation, they also told even if there's no Electricity in the town I'll have my internet up and running Non of this is true.. Speeds are the worst and about the 24/7 Up time even on no electricity.. most of the times they have there backup generator fried (That's what they say it is)

When I try to ping google com or any site its showing request time out, when I try to tracert any site its showing request time out. This issue is occurring for third time now. First two times they resolved the issue after complaining. This time They are not trying to understand. This can be an issue of data leak. Please take step against them

Net suddenly get slow. Facing problem in playing games.

My hometown is Durgapur which comes under west Bardhaman. The problem is I'm facing internet connectivity issue in every single day and whenever I asked the local Operator to fix the issue he is just simply ignoring that everytime. He is not bother about the service which has to give to customer. Even though after calling him he disconnected the call asking why I'm calling him, I should get it resolved from my side. Its been six months I'm using this and not a single day the internet is working fine. There is no option to reach to higher level and escalate the same. Please help me out

I recharge my account through Paytm after completed my recharge pmpl website showing non active status in my page and there is no internet connection provided by pmpl(BCN).

I have been facing internet connection issues since Sunday. The gentleman on the phone told me that the area network was working fine and that they will send a technician who never showed up. Meanwhile I checked things myself and figured that that there was something wrong from the local service provider's side. Somehow the connection was back and I sent them a mail with the resolution code asking them to update it, to which they did not acknowledge but rather replied saying that they are still working on it. This shows that they neither check the issue properly nor do they read their mails. Anyway I am facing the same connectivity issue since 07:30 am and I am writing a complaint here which I am sure will be ignored like the rest of the complaints and if at all anyone wants to take this seriously and fix it then my user id is nishag_ccn. It's about time to make a switch to some other brand for a better service.

There has been no internet service since 12 pm today. There has been no resolution and neither does the local operator answer any calls.

Dear supportteam,
I have one url which is not opening from any browsers.
But from my mobile 4g network it is opening properly & also from data card
Also it is showing this site can’t be reached oasis.gov.in’s server ip address could not be found. Try running windows network diagnostics.
Dns_probe_finished_nxdomain

Url is : https://www.oasis.gov.in

So solve this issue as soon as possible

Username: nhs_dcn

I'm using your service since 2015, i didn't renew for last 2 months because of some economic crisis. Now i wanna take a permanent connection but my service provider is not giving me the connection and ignoring me everytime, ignoring my calls too. I'm telling him since past 30 days but he didn't replying me. I need the connection urgently. So please help me its my humble request to you.

Dear sir,
My name is sangram dey, from vill - chhatna, dist-bankura, pin - 722132. I am a pmpl subscriber, my account i'd is - sangramd_ccp. I have no recharge option in mypage section, so i recharged my brodband through cable operator, each month he charged me different for recharging my brodband and also he recharged an unknown plan each time. He mentioned that this is 4mbps plan but i am getting 1.9mbps speed (Peak). I already raised so many complaints regarding this in mypage section, but i am also writing here for getting best help. As i recharged 4mbps plan at least give me 3.5mbps speed, and also please avail the recharge option in my section.
So i am requesting you to please look into this matter as soon as possible.
Thank you.

Hi nhai team,

While traveling from gurgaon to jaipur on 30th august 2020, the toll was collected by cash rs 65, saying that fast tag is not working for stand still car. Later when i saw the fast tag transaction on my sbi fastag account. I saw that online deduction of rs 65 for manesar toll. The operator did not print the car number as well on the cash receipt. I would request you to look into this complaint as this might be...

I have initiated a recharge for renewal my rs.590 existing plan when i trying to payment from wallet options phone pe then deduct my money from phone pe wallet but not recharged my plan,

My recharge plan will expire tomorrow so please resolve it on urgent basis.

Please refund my money for this failed payment.

Pacenet meghbela broadband pvt. Ltd.

User id - dipak_cableinn
Registered...

I have been using their internet services since march 2018 and used to have no internet service atleast for two days a week and since the past one year it has become worse. The internet speed has slowed down and also there is no network for at least 5-6 hours and at times for 12 hours at a stretch and this happens almost everyday or every other day. I am getting tired of having to mail them everyday and although the issue is resolved for a while but it happens again and sometimes they don't even care to check or respond to a mail.

From past few weeks the torrenting spped has been highly reduced i was getting around 3 mbps speed avg on download in torrent now i am hardly getting 100kbps. I have 30mbps plan where i get only around 10mbps

This is complaint against local internet services provider, due to amphan strom they won't be available internet connection more then 14 to 15 days, but time to time they are sending the sms of expiry due date, every month. Otherwise your internet connections has been discontinued. Any its there logics.
Here i seem some technically disrupted has been made during smooth internet connections, they were changing some technically configuration settings may be mac address that seem your running modem or routers is not working properly. And they're push enforcing to sales there router then its working properly.
If you can not do this then you will not get perfect services form them.
I have requested many times to pmpl [protected] numbers nobody pickup the phone and now every time engaged.
My request is stopped being fooled local people.

Hi team,

This is quite a major concern now, since lockdown most of our locality people are working from home and its really the worst connection.

Now the question arise why not shifting to some other line, however due to the local cable operator no other line can come in this locality.

We have raised several complaints however no one has given any priority now the connection is total down and when it is up its very slow and fluctuating.

Kindly do some needful.

As i stated above my operator name santra cable network, sheakhala, hooghly, does not provide necessary items that they promising while taking a new connection, they provide only cat5 wire while pledging for web c cable and an onu router to me. My user name sumon_scn3. They did not have any brochure regarding their new connection rate and refused to provide any cash receipt either for a new connection or renew one.
Kindly take necessary action regarding this matter asap.

Very much disappointed as the internet connection is very poor. Using itf or last 5days, but every day i suffered down internet. I'd never recommend anyone to use meghbela broadband anymore