Excitel Complaints & Reviews

Its been about 2 months when i paid the company in advance of rupees 1858 on 10-aug. Since then there have been several issues faced by me. They could not succeed in providing the fair quality of service.. Everytime i called the customer care, they would just tell the same boring thing that they will try to resolve asap but never ever my problem got resolved.. They would close the ticket without giving the due attention. After 2 months of...

The worst internet company ever - do not take this service. Their connectivity is fluctuating and once it goes, it takes easily a week to resolve - after you call everyday. They do not resolve your complaint in their 2 days resolution time. Their tls or floor managers do not take your calls. They lie to you and transfer the call to the 'supposed' manager where the phone rings for 28 mins before you cut the call (It happened to me now - if...

So i came to know about excitel from one of my friend. My internet was working fine but i want to upgrade it to high speed the fiber one. So i purchased plan from excitel as they were having an offer of 6 + 3 and i trusted them for this long period.

From first day problem started which was of speed and network disconnection. There service is so poor that they just want to solve the ticket regardless of fact that the issue...

Before changing the plan i was informed i will get same speed and same thing getting in plan of rs 820.20. After changing the plan my i'm getting frequent issues and very slow speed on my mobile devices. I called them first they said my mobile has some issue than router has some fault, after that they said we do not deal with speed on router or mobile. My all the devices is connected with d link now they are saying to use it on direct lab...

I took a excitel connection about 1 year back, and paid rs.2000.0 as security money plus monthly charges in cash to the local operator. As i am getting transferred to another town and i am asking for return of security money which the local operator had assured me at time of installation, both he and the company is refusing to do so saying its not there policy.
I have seen other complaints regarding this here and it seems the company...

This complaint is regarding excitel broadband which not able to provide continuos broadband service and terminated in between after paying money for 3 months.
Initially for couple of days it worked fine but later it terminated services in our and informed as they are able to provide service and also not refunding money.
Till today i didn’t got any update and internet paid amount for 3 months didn’t refunded by excitel.br...

Username ram193

This complaint is regarding excitel broadband which not able to provide continuos broadband service and terminated in between after paying money for 3 months.
Initially for couple of days it worked fine but later it terminated services in our and informed as they are able to provide service and also not refunding money.

I guess its time to file a legal suite, which is the only solution...

Username ram193

Till today I didn’t got any update and internet Paid amount didn’t refund

Internet is not working and nothing has done on its remedy.

i did not got any reply call for the same. Please refund my amount.

On the below i have called multiple times as all of sudden my internet got disconnected. Please let me know when my amount will be refunded.

Complaint...

Till today i didn’t got any update and internet paid amount didn’t refund

Internet is not working from 8 days and nothing has done on its remedy.

I did not got any reply call for the same. Please refund my amount.

On the below i have called multiple times as all of sudden my internet got disconnected. Please let me know when my amount will be refunded.

Complaint number: 336726br...

I have take broadband connection from this company i have given this company of rs 2000 as a refundable security now three months old i have terminated this connection but my security amount not refunded and i have mailed and called to this company many times. So please take action against this company this company service is very bad and totaly fraud company.

Regards
Pradeep sharma
[protected]...

Sir/madam,

I am using the connection from 23/08/2019 but till date i am not receive proper internet connectivity.

I have complaint many times in excitel but i did not receive any positive response from their side and they denied to serve services and technician support in this regard.

Please take a needful step against these fake or fraud internet providers.

Thanks & regardsbr...

This is a fraud company. My internet is getting disconnected after every 5-10 minutes. I am raising complain to their customer service from the last 10 days but they are not giving any resolution. They always disconnect the call after listening to complain or do fake promises that their technical team will visit to solve the issue. I want my refund from them 58 days of recharge is still left with them. Fraud company, theif....

I'm not sure if excitel broadband is actually a broadband service provider? Complaint after complaint but team excitel makes sure that no matter what they don't respond, forget about resolution.

I regret having this connection installed and even paid subscription for 06 months. No wonder how these company works and if that's what is the module of working....

Repeated complaints went in vain, they deliberately keep connection disabled and once complained will give lame excuses to justify.. The company staff are just for namesake and sleeping on their job.. Best part you can't reach to their management as it is a close ended organisation which is not interested in consumer complaints and services...
Every 5-6 days there is disconnection issue and always there is technical issue.in a month...

If there is something beyond the word worst that is the services of excitel. I am having this connection for last 5 month and i think i have made complaint about 50 times. And the number of lost of connection is more than 100. It's just intolerable services. Every alternative day you will face issue. Whenever you going to complain, it will repeat same word "sorry, for the inconvenience.. It will be solved within an hour.. Bla bla...

I am using excitel from couple of months. I have a internet break down issue since 4 days. I raised a complaint to fix and nothing is done from their end. Neither a local technician or the complaint is updated with details.
Repeated calls to customer care went in vain, they gave lame excuses to justify, when asked for the local technician number.
When other internet service providers are updating their nearby local technician...

I have a excitel internet broadband connection. I have made the payment for the entire year in advance but the company has not intent on providing me smooth internet services.
In past once month, i have registered atleast 7-8 complaints for non availability of internet services but no serious looresolution is provided. Internet works fine for 2-3 days and then goes off for 1-2days. This is consumer harrasment.
I demand a quick...

Repeated complaints went in vain, they deliberately keep connection disabled and once complained will give lame excuses to justify.. The company staff are just for namesake and sleeping on their job.. Best part you can't reach to their management as it is a close ended organisation which is not interested in consumer complaints and services... I would suggest people not to fall for their tricks as their cheapness reflects in services once...

An amount of rs.2216.04 was paid on 30th july, 2019 via upi transaction id[protected] as 3 months advance for internet connection charges, which the company says that the amount transferred is not reflected in their account.
Screenshot of the payment made was also sent to them. Till date no communication has been received from their end. It is requested that the matter may please be taken up at your end and do the needful....

Dear sir/madam
I have new connection extictel broadband
1 year plan cost = 6700 50 mbps but bad speed exictel provide me 15 to 20 mbps speed i complaint to exictel 15 to 20 time but excitel not responding excitel not refund my money
Please refund my money the excitel is very very
Bad broad band company the excitel are fake advertisment the broadband speed is 15 to 20 mbps
Please refund my money...