Exide Industries — Not exchanging and not refunding

Address:Bangalore, Karnataka, 560090
Website:www.exideindustries.com

I brought a exide battery from a battery dealer but after 2days the battery started leaking more so i called up exide serviceman he took my battery and said that within two days he will bring the new battery. going on and on they said there is no stock of tata nano battery it will take 3 days to come. i waited but they took 1 month and I called them again but they said no stock I was in shock even after1 month no stock has come so i called them and said contact some dealers and adjust me a battery.. instead of bring a tata nano compatible battery that is (t25) they bought me 38 ah battery which was very big that too that battery couldn't fit in the car any how they pushed the battery tightly.. so I called up tata service to check whether 38ah is good or no for tata nano.. but they said it's not good.. it may short circuit the wires of the car I got scared and called exide and said them that tata officials are telling not to use more amps battery but the exide men told me that it will not cause any problem.. first of all I paid for 25ah battery not 38ah I told them to refund my money so I could buy tata nano compatible battery but they said nothing will happen u can adjust with that battery but we will not refund the money...how can I use a battery which is not compatible for my car for 4 years
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Exide Industries customer support has been notified about the posted complaint.
Jan 02, 2017
Wazur Rahman's response
Address: Vill.-Jhumka, P.O-Behra, P.S-Sikta, Distt.-West Champaran, State-Bihar, Pin-845307
Mobile-[protected]
Email ID:[protected]@gmail.com
Complaint comments 

Comments

Two Nos New battery 12V 7AH purchased and same not holding charge. Warrenty Card No 4XG L 677930 and 4XG L 677926 Reqst take suitable action

मेरा बैटरी का Model No.FE00-IM20000, Serial No.3VG[protected] है, समस्या यह है की यह 2 मिनट में Full Charge हो जा रहा है और 2 मिनट में Battery Low हो जा रहा है 6 महिना पहले मैंने complain किया था तो वह बोले थे की 24 घंटा के अंदर Company से फ़ोन आएगा लेकिन आज तक फ़ोन नहीं आया

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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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